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ak667 is clear about what data we collect from you, why we collect it, and how you can review or update it at any time through your account settings. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and account credentials. When you make a deposit or withdrawal using a local payment method such as Nagad or Upay, we record transaction references so your wallet history stays accurate and verifiable inside your account. We also collect device and session data — browser type, screen size, session timestamps — to keep the site functioning properly across mobile and desktop. This data is not sold to third parties. We may share limited technical data with service providers who operate strictly on our behalf, under written confidentiality terms. Cookies and similar tracking tools are used to keep you logged in and to understand how sections of the site are navigated; you can manage cookie preferences through your browser settings. Retention periods vary by data category: account identity records are kept while your account remains active, while session logs are cleared on a rolling schedule. All data handling described here applies where access is permitted under your local law and eligible regions. If you have questions about any specific data point we hold, the support routes listed on this page are the right place to start.
When you transact via Nagad, we retain the payment reference linked to your account wallet. This lets you verify past activity directly from your account history without contacting support for routine checks.
Upay deposits and withdrawals generate a transaction ID stored against your account. You can review these records inside the account area; if there is a discrepancy, raise it through the support route shown below.
We log your device type, browser version and session timing to maintain site stability and detect unusual access patterns. This data is not used for advertising profiling and is cleared on a rolling retention schedule.
Your registration details remain stored while your account is active. If you close your account, we retain records only as required by applicable rules for the eligible regions where we operate.
This policy covers data processed directly by ak667 through your account, your sessions on this domain and transactions initiated through our platform. It does not extend to third-party websites linked from our pages, nor to payment processors who operate under their own published privacy terms. Availability of our services — and therefore the scope of this policy in practice — depends on your local law and eligible regions.
Data collected during login, account creation and password recovery falls fully within this policy. You can review and update your registered contact details from the account settings page at any time.
Payment references generated by Nagad or Upay transfers are stored inside your account wallet history. The payment processors themselves operate under separate privacy terms published by their own platforms.
Pages you browse, game categories you open and session duration are recorded as aggregate usage data. This helps us organise the catalog clearly. It is not linked to your identity for any advertising purpose.
Game studios such as Pragmatic Play, Microgaming or Habanero deliver content through their own systems. Data passed to these studios is limited to what is technically required to load and run the game session.
You have practical choices about the data we hold on you, and none of them require legal expertise to use. Start with your account settings page — your registered email, phone number and contact preferences are all editable there without contacting support. If you believe a transaction record is wrong, the account wallet history shows each entry with its reference ID; you can flag a specific transaction through the support form and we will review it against our records. Want to know exactly what data we hold? Submit a data access request via the support route listed on this page, and we will respond with the categories of information stored against your account. Closing your account is done from the account settings menu; after closure, we retain only what applicable rules for your eligible region require us to keep. All of these steps are available to you as long as our platform is accessible under your local law.
Open your account settings to see stored contact details and review wallet transaction history. Each Nagad or Upay entry carries a reference ID you can check against your own mobile wallet statement.
Update your registered email or phone number directly from the account settings page. For changes to identity documents already submitted, contact support with the corrected information and we will update our records.
Submit a written request through our support form if you want to know what personal data we hold. We will respond with a clear list of data categories stored against your account.
Account closure is initiated from the settings menu. After you close, data is retained only to the extent required by applicable rules for your eligible region — we do not keep it for marketing.
If this policy raises a question you cannot answer by reviewing your account settings, these are the routes to reach us. Use the channel that suits how you prefer to communicate — written requests through the form are best for data access queries because they create a record we can both refer back to.
Submit a written query through the support form on our site. This is the right route for data access requests, correction requests or questions about what information we hold.
Live chat is available from the support section of the site. Use it for quick clarifications about how your account data appears or how to navigate your wallet history.
For detailed written enquiries about this privacy policy — including account closure or data retention questions — use the email address published in the contact section of our site.
We have structured our data practices so you can verify the key points without taking our word for it. Your account history, stored contact details and wallet transaction records are visible to you at login — not hidden behind a support request. We use session encryption across the site so data in transit between your device and our servers is not readable in plain text. Cookie preferences can be managed through your browser at any time. Retention timelines differ by category: active account data is kept while your account is open, session logs roll off on a scheduled basis, and closed-account records are kept only as long as applicable rules for your eligible region require.
Data exchanged between your browser and our site travels over an encrypted connection. This applies whether you are on mobile accessing via bKash or on desktop reviewing your account history.
We use cookies to maintain your login session and understand site navigation patterns. You control cookie acceptance through your browser settings; disabling them may affect how certain account features load.
Active account records are kept while your account is open. Session and navigation logs clear on a rolling schedule. Closed-account identity data is retained only where applicable rules for eligible regions require it.
When we update this policy, we post a notice in the account area. You do not need to check back manually — the version date on this page changes and any material update is flagged at your next login.
These are the questions we hear most often about how your data is handled. If your question is not here, the support form is the right next step.
We collect your name, contact details and login credentials at registration. If you transact via Nagad or Upay, we store the payment reference linked to your account. Device and session data is also recorded to keep the site running correctly across your devices.
Yes. Your account settings page shows stored contact details and wallet transaction history. For a full list of data categories, submit a data access request through the support form and we will respond in writing with the information held against your account.
Contact details like your email or phone number can be updated directly from your account settings page. For identity documents already submitted, contact us through the support form with the correct information and we will update our records accordingly.
We do not sell your data. We may share limited technical data with service providers operating on our behalf under confidentiality terms. Game studios such as Pragmatic Play or Microgaming receive only the session data technically required to load your chosen game.
After account closure, we keep identity records only as long as applicable rules for your eligible region require. Session and navigation logs are cleared on a rolling schedule. We do not retain your data for marketing purposes after your account is closed.
Each Nagad or Upay transaction generates a reference ID stored in your account wallet history. You can review this at any time while your account is active. If a record appears incorrect, flag it through the support form with the reference ID and we will check it against our records.